How much is postage?
We offer Flat Rate Postage of $16 via Australia Post. Postage will be calculated at check out. The more plants you order the more cost effective the postage.
How big are the plants?
We supply our plants in retail sized tubes and pots, not propagation tubes. This means you get bigger plants for your money and they have well developed roots allowing them to be planted directly into the ground. Our Canna, Iris and Kniphofia are sent bare rooted for ease of postage as well as a large range of succulents. Our bare rooted perennials are advanced plants bare rooted down for ease of postage. Our plants are grown in full sun and are therefore sun-hardened, just allow a few days for recovery from posting where they have been in the dark.
Do you have more plants?
Need more plants than what is currently listed? Just send us an email and we will get back to you with stock levels as soon as possible.
Can I order just one plant?
Yes you can but postage per plant becomes cheaper the more you buy.
How long will my plants take to arrive?
Usually your plants will be shipped within 7-14 days. We post orders on a Monday, orders placed before 4pm Sunday will be sent the following week, all orders placed after 4pm Sunday will be held over to the following Monday. We will email you with a tracking no when your plants are posted. There will be longer delays at Easter and Christmas.
How do you package plants for shipping?
We take great care to prepare your plants for shipping. They are well watered and each plant is individually staked and taped to reduce breakage and ensure soil and moisture is retained in transit. We also label each variety so you can identify your plants upon receipt. In the unlikely event of a problem please contact us within 24 hours of delivery.
Can I add to my order?
Unfortunately once an order has been paid for a new order must be made for any additional items and postage.
Can I cancel my order?
Yes, there is a $5 charge for the administrative time involved and the rest will be refunded to your account.
Can I return my order?
Please chose your selections carefully as we cannot accept returns. SA is a relatively disease free state and we can post almost any species to you however quarantine laws do not allow for the movement of a lot of species we sell back across the SA border.
I live in WA, NT and Tas, why cant I place an order?
Current state quarantine laws do not allow us to post to these states.
How soon can I plant out my plants?
Our plants are grown in full sun and are therefore sun-hardened, just allow a few days for recovery from posting where they have been in the dark. We supply our plants in retail sized tubes and pots, not propagation tubes. This means you get bigger plants for your money and they have well developed roots allowing them to be planted directly into the ground.